Appendices

Assumptions

The following assumptions have been made in preparing this proposal:

Project Access

1. Red Bulls will provide timely access to the existing portal system and database within 5 business days of contract execution
2. Read-only production database access will be available for data analysis and migration planning
3. Test/staging environment credentials will be provided for integration testing

Stakeholder Availability

1. Key stakeholders will be available for requirements sessions (minimum 4 hours/week during Discovery)
2. Subject matter experts for each user type (Admin, Trainer, Parent) will participate in design reviews
3. Red Bulls IT team will be available for integration discussions and support
4. UAT testers from each user group will be available during the testing phase

Technical Environment

1. Red Bulls will make decisions on cloud provider (AWS or Azure) within 2 weeks of contract start
2. Third-party services (Auth0, Cybersource) have standard API documentation and sandbox environments
3. Salesforce Marketing Cloud API access can be provisioned within 30 days of request
4. Data warehouse specifications and access will be provided by Week 21

Data Quality

1. Existing member data is reasonably clean; standard data cleanup is included
2. Duplicate member records do not exceed 5% of total database
3. Historical data requiring migration has consistent formatting

Timeline

1. Contract execution occurs by April 15, 2026
2. No major scope changes after requirements sign-off
3. Decisions on design and functionality will be made within 5 business days of presentation

Organizational

1. Red Bulls handles internal change management and communication
2. Single point of contact designated for day-to-day decisions
3. No major regulatory changes affecting requirements during project

Exclusions

The following items are explicitly excluded from this proposal:

Development

• Native mobile application development (iOS/Android apps)
• Custom payment gateway development (integration only)
• Third-party software customization (Auth0, Salesforce modifications)
• Legacy system maintenance during transition

Data & Content

• Historical data beyond 5 years (archival can be quoted separately)
• Content migration beyond structured data (documents, images, PDFs)
• Data cleanup beyond standard normalization
• Custom data transformations not identified in discovery

Infrastructure

• Cloud hosting costs
• Third-party service licensing (Auth0, monitoring tools, etc.)
• SSL certificates (included with cloud hosting typically)
• Hardware or physical infrastructure

Services

• On-site training travel and expenses (if required)
• Third-party security penetration testing (can arrange separately)
• Legal review of terms and conditions
• Marketing or promotional website development

Orases

Custom Software & AI Development Experts

Headquarters	5728 Industry Lane, Frederick, MD 21704
Main Phone	(301) 756-5527
Website	https://orases.com

Office Locations

Services

Insurance Coverage

Certificate of Insurance available upon request.

Integrations

Compliance

Proposal Contents

• Executive Summary
• Technical Proposal
• Development Approach
• Scope of Work (Detailed Phase Breakdown)
• Linear Approach (Timeline, Roadmap & Schedule)
• MVP Approach (Timeline, Roadmap & Releases)
• Appendices

Required Attachments (To Be Added)

• Certificate of Insurance
• Case Studies (2-3 relevant examples)
• Team Resumes/Bios
• References (3 client contacts)
• Completed Disclosures Statement